Privacy policy
Last updated: November 3, 2026
LAKE Sunglasses values your privacy. We do not sell your personal information. We use customer information to operate this store, fulfill orders and help with questions, returns and warranty requests.
Information you provide
When you place an order, create an account or contact us, we receive the information you submit, such as your name, email address, telephone number, billing and shipping addresses, order details and messages. A warranty request may also include photographs of your sunglasses and purchase information.
How we use information
We use this information to process purchases, arrange shipping, answer messages, review warranty requests and maintain order and business records. Product reviews you choose to submit may be displayed publicly with the name and review content you provide.
Email collection and marketing preferences
We keep email addresses provided with orders, contact forms, warranty requests and newsletter signups in our private website contact list. We record where an address was collected and, when provided, the marketing preference, date and wording of the signup. Purchasing or sending a support request does not automatically subscribe you to marketing. Marketing signup boxes are optional and unchecked by default. Existing Shopify marketing preferences are preserved when customer records are transferred.
If you choose to receive LAKE news, new arrivals and offers, you can unsubscribe through the preference link supplied with marketing emails or by contacting info@lakesunglasses.com. Unsubscribing from marketing does not prevent necessary order or support messages. We may retain the contact and order records described in this policy.
Service providers
This store uses WordPress and WooCommerce and is hosted by DreamHost. Square processes payments. Shipping services and carriers receive the information needed to prepare and deliver orders. These providers process information as needed to supply their services, under their own applicable terms and privacy policies.
Cookies and third-party features
Our store uses cookies and similar technology for functions such as keeping items in your bag and supporting account sessions. You can manage cookies through your browser, although blocking them may affect shopping features. Embedded maps and external services may receive information when you use them and are covered by the relevant provider’s privacy policy.
Keeping and correcting information
We retain information as needed for orders, customer support, warranty service, business records and applicable legal obligations. To ask about your information, request a correction or discuss a privacy concern, contact us using the details below.
Contact LAKE
info@lakesunglasses.com
512.573.5923
2307 Thornton Rd, Unit 202
Austin, TX 78704
United States
You can also use our contact form. For product questions, see our Refund and Return policy or limited lifetime warranty.